WinterMute Technologies, LLC

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About our company

Smart & Cost-Effective Support

WinterMute Technologies aims to provide clients with quality service at affordable rates. Our organization strives to be different from other technology solution providers by offering levels of service customized to each client.  Maybe you want somebody to send you links to point you in the right direction so that you can do it yourself, sure thing.  Perhaps you'd like somebody to guide you through steps and procedures, we're happy to hold your hand along the way.  Don't want to have to deal with it at all?  You say "take care of it" and we've got you covered.

After 15 years of working as an individual technology consultant and contractor, I decided to expand my business model and create WinterMute Technologies, LLC in 2018 so that affordable, quality technology services could be provided to a larger audience.

Empowering

Your Business Growth Through IT Solutions.

Tech Support

We can resolve those error messages, printing problems, and most other software issues.

Hardware Support

We can diagnose hardware issues, provide resolution options, and assist you in finding the best option for you.

Networking

Servers, cabling, wired and wireless network equipment, we can provide solutions for it all.

Backups

Local to cloud; file backups to system images; we can discuss your procedures and determine your needs.
What we offer

Experience, formal education, and an innate understanding of systems.

Through 28 years in multiple fields of computer support, degrees and certifications, and natural talent for electronics and computers, you get support that can get your issues resolved.

Industry Experience

Phone tech support, desktop support, network administration, network engineering; we've had experience at many different levels.

Customer Support

We're not just about collecting a paycheck; we like to get to know the people that are our clients. This type of relationship allows for a deeper understanding of your needs and facilitates more accurate solutions.

Trust & Reliability

Our goal is to provide you with the best path for your needs. Sometimes the best path for you isn't the most profitable for us, but that's OK. As long as we keep you in business, that keeps us in business. We're here for the long game.

Quality Service

After each solution is implemented, we have our customers verify the resolutions by testing the procedures or problematic software/hardware. Of course, not every issue is immediately producible, so if you run into a related issue later, we'll still be available.